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How apk45 Handles Your Personal Information

Your account data stays with us, not with third parties chasing ad revenue. This page lays out exactly what we collect when you deposit via DANA, OVO, or GoPay, how we store it, and what rights you have over it — no legal fog…

No data sold to third partiesDANA, OVO, GoPay wallet data protectedAccount info encrypted in transitYou can request deletionIndonesia-region policy
apk45 How apk45 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review, correct, or remove data tied to your account, contact our support team directly. We handle privacy requests separately from general account queries so they get the right attention. Requests are acknowledged and you'll hear a response within the channel you used to reach us.

Team online

Live Chat

Open the chat widget while logged in to submit a data access or deletion request. Our team will verify your identity before making any changes to your account record.

Email Support

Send your privacy request to our support email address shown in your account dashboard. Include the wallet type you use — DANA, OVO, or GoPay — to speed up verification.

Account Settings

Some data preferences, including communication opt-outs, can be adjusted directly inside your account settings page without needing to contact support first.

DATA HANDLING DETAILS

Security, Cookies, Retention and Your Rights

We use SSL encryption on every connection between your device and our servers, so data sent during login or a GoPay deposit is protected in transit. Cookies help us keep your session active and remember your preferred payment method — you can block non-essential cookies through your browser, though this may affect how some account features load. Account data is retained for as long as your account remains active plus any period required by applicable financial regulations. If you close your account, you can request that we delete your personal data; transaction records may be retained where law requires us to hold them.

SSL Encryption

Every session — login, deposit via DANA or OVO, withdrawal request — travels over an encrypted connection. Your credentials are never transmitted in plain text at any point.

Cookie Use

We set session cookies to keep you logged in and functional cookies to remember your GoPay payment preference. Non-essential tracking cookies can be declined through browser settings.

Data Retention

We keep your account data while your account is active. After closure, transaction records may be held as required by applicable regulations. Personal profile data is deleted on confirmed request.

Your Access Rights

You can ask us what data we hold, request corrections, or ask for a copy of your record. Submit requests via live chat or email and we'll respond after verifying your identity.

Common Questions About Your Privacy on apk45

These are the questions we hear most often about how account data is handled. If yours isn't covered here, reach out through live chat or the support email shown in your account dashboard.

We collect your name, email, phone number, and the e-wallet you register — DANA, OVO, or GoPay. Device info like IP address and browser type is also logged for security purposes.

We do not sell your data. We share it only with payment processors — like DANA and OVO infrastructure — strictly to complete your transactions and verify your account identity.

Yes. Send a data access request through live chat or our support email. We'll verify your identity first, then provide a summary of what we hold in your account record.

Personal profile data is removed on confirmed closure request. Transaction records — deposits via GoPay, OVO, DANA — may be retained for a period required by applicable financial regulations.

No. We store only your wallet ID or reference number for transaction matching. Your PIN and full wallet credentials stay inside your own payment app and are never passed to us.

You can adjust communication preferences inside your account settings, or ask our support team to remove you from marketing sends. The unsubscribe link in any email also works directly.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.